Empathy – the ability to recognize emotions in others and have the ability to feel or understand what they feel – is essential to human cooperation and functioning. And, when it comes to leadership, empathy is critical to building teamwork, motivating employees, and understanding their needs. Hear from Sue Beranek, Levelhead’s Director of Communications, on how she’s employed empathy to build cohesive and motivated teams.

There are not many words more dreaded at work than, “I have some feedback for you.” So, how do we break this cycle of fear and begin to turn “feedback” into an ongoing positive and productive tool for growth and motivation?