Significant changes in economic, social, political, cultural, and ethical conditions require organizations and individuals to reconsider what it means to lead. In a crisis, leaders must be capable of processing a large amount of complex information, contradictory points of view, and intense emotions. Here are a few ways in which leaders can achieve this.

Our home became our place of work. Dining tables became desks, sofas became office chairs, and we struggled to carve up space in our home for others to work or attend virtual classes. As a manager, it is critical to actively engage in practices designed to help employees effectively deal with working at home. Here are just a few ideas to consider…

During this time of uncertainty, we are hungry for information. Often times, this is a result of people communicating with urgency and not a lot of planning. In this rushed state, it’s totally understandable that our first thought in communicating is focused on what, when, and where, with little or no focus on why. But, that’s not the first thought of the receiver of information. Let’s learn about the power of why…

Empathy – the ability to recognize emotions in others and have the ability to feel or understand what they feel – is essential to human cooperation and functioning. And, when it comes to leadership, empathy is critical to building teamwork, motivating employees, and understanding their needs. Hear from Sue Beranek, Levelhead’s Director of Communications, on how she’s employed empathy to build cohesive and motivated teams.