In a perfect world, we would only interact with kind, considerate and like-minded people. No one would ever be cranky, snippy, or take pot shots at us. Unfortunately, that’s not reality. 

Many people believe empathy is one of society’s most highly valued virtues because it connects us and allows us to function and live together in society. In our disconnected, virtual way of living, we slowly lose touch with others and start to see everything as a little less real. 

It is easy to make incorrect assumptions about people or situations. We have all experienced a situation where we felt ignored or left out, only to discover later that there was a misunderstanding or a miscommunication.