More than four decades of research has unequivocally shown that trust in teams is vital for the effective functioning of work relationships. Trust becomes become especially relevant in environments where there’s a need for high interdependence, close cooperation, teamwork, and flexibility – which are some of the primary characteristics of virtual environments. So, how do you increase trust? Is it a skill that can be learned?

As we re-engineer the way work gets done, perhaps it’s time to incorporate more empathy and care into our interactions so they will hopefully be a permanent part of our work life. In fact, research shows that when we take time to develop stronger relationships, we are more cooperative, collaborative, and productive (Kim & Robert, 2019). Let’s learn how…

At Levelhead, we have always conducted our business virtually. Our team and clients are located from coast to coast and even internationally. We rely on technology so much that we only know our clients virtually. So, for us, not a lot has changed from the standpoint of how we conduct business. Because of this experience, we thought it would be beneficial to offer some tips to those who are just starting to communicate this way.